Sweet Talk 🫦
We love hearing from you. Whether it’s a question, compliment, or concern — send a message and we’ll get back to you with something as smooth as our butter.
Info@SweetSkinCreamery.com
FAQs
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Due to the handmade nature of our products, we do not offer refunds once a product has shipped. If your item arrives damaged or you have concerns, please email us within 7 days of delivery and we’ll be happy to help.
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Yes — but please note that whipped butters can soften in high heat. We recommend storing your product in a cool, dry place once delivered. During summer months, we may ship with thermal protection.
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Our body butters are made with natural, plant-based ingredients and no synthetic stabilizers, which means they may soften or melt in hot temperatures. If your butter arrives melted, simply place the jar in the refrigerator for a few hours to re-solidify. The texture may change slightly, but the quality, effectiveness, and skin benefits will remain the same.
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Yes, all ingredients are 100% vegan and cruelty-free.
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Yes! Every oil in our formula ranks 0–2 on the comedogenic scale, making our butters safe for acne-prone and sensitive skin types.
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Our body butters are designed for body use. While non-comedogenic, we recommend using face-specific products for daily facial routines — unless advised by your skincare professional.
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Our body butters have a shelf life of approximately 12 months when stored in a cool, dry place and kept away from direct sunlight or heat. Because we use natural ingredients and no artificial preservatives, we recommend using your butter within 6–12 months for peak freshness and performance.